Family Tree Maker 2019 is genealogy software that has been around for more than a decade. It is one of the most popular genealogy software used by millions of people worldwide. This genealogy tool helps people store, research, organize and share their family history virtually with the help of the Internet. FTM 2019 is the most recent up-gradation of the FTM, which has gone viral. Even the earlier versions like FTM 2012, FTM 2014, and FTM 2017 received massive success.
Often customers face problems while using the software, such as the family tree maker not connecting to the Internet in windows, transferring it to another system, uninstalling it, etc.
Through this blog, we will try to address the query of our millions of users and answer your question of what to do if your family tree maker is not connecting to the Internet.
Family Tree maker requires an internet connection to function correctly. If it cannot connect to the Internet, it may cause several issues that you do not want to have on your software. If your Family Tree Maker isn’t connected to the Internet, don’t worry; here’s how to fix it.
Also Read: Family tree maker download
Steps to be taken if FTM 2019 is not connecting to the Internet:
Step 1: Check your internet connection
First of all, check whether your internet connection is running correctly or not. Try to run other websites and software to prevent the internet connection. Use an internet speed test to check the internet speed.
If your internet connection isn’t working correctly, you can do a few things to fix it. First of all, if browser websites like Google or Yahoo aren’t showing up, then there is most likely something wrong with the connection. Try using another browser like Firefox or Chrome if you’re using Internet Explorer. If it is still not working, you can clear the DNS cache or flush it.
You can find instructions for doing this on your router or contact the ISP (Internet Service Provider). If this isn’t working, try restarting your modem and try again if nothing else works. It’s also possible that the ISP’s servers may be down.
Step 2: Refresh the software
After checking the internet connection, refresh the software. Some software bugs or errors might be causing issues to the software and prevent it from connecting to the Internet. To resolve such issues, close the software and then open it again. Before completing the software, do not forget to save the data as you may lose it.
Also Read: Backup family tree maker files
Step 3: Try restarting the Internet once
If your family tree maker cannot connect to the Internet, you should check your internet connection and restart your modem or router. After that, you must reconnect the system you are using to the same network and attempt to access Family Tree Maker on it. This way, you will solve the problem and have no problems connecting your device or the Family Tree Maker program to the Internet.
Step 4: Check Permissions
The application permissions are another item that most users overlook. You must first go to settings and then to application permissions. You must check that Family Tree Maker has the authorization to connect to the Internet here, and you must check that it is related to the Internet and has the necessary access.
Step 5: Update your software
Another factor that might be creating similar issues is an out-of-date software version. To resolve the case, you must upgrade the software to the most recent version since this will provide the necessary compatibility for accessing the Internet and connecting to the server. To resolve such difficulties, you may apply an update. The ideal approach is to remove the current version, restart your device once, and then install the newest version of Family Tree Maker.
I hope your issues, such as family tree maker says no internet connection, family tree maker no internet connection, and family tree maker won’t go online, would have been resolved by now. If not, reach out to us at the family tree maker support number or phone number. Besides, you can also seek family tree maker remote support.
As you can see, there are many different genealogy software solutions in the market, but which one is best? It is important to note that you need to look at the features of each software, as well as its pros and cons, before deciding on which one is best for you. We hope this blog post has helped you in resolving your issues. Don’t hesitate to contact us if you have more questions about fixing the family tree maker’s internet connection issue or anything related to FTM. Thank you for reading; we always feel excited when one of our posts provides valuable information on this topic!